Terms & Conditions

for Blocs Builder products and services

Better Thought Group

Blocs Builder is operated by Better Thought Group.  We may at our discretion, modify or revise these terms and conditions at any time, and you agree to be bound by such modifications or revisions. 

Payment

Brics, Blocs, Themes and other products are sold in $USD. Invoiced service work is in $NZD.
Products processed through Gumroad are subject to Gumroad’s  terms and conditions.
Service Invoices are provided digitally through Xero with Payment options of Paypal and Stripe.
All Invoices are 7 days. Deposits are non-refundable.

Tax

Gumroad may charge local and other taxes based on regional laws
Service Invoices are taxed based on New Zealand law.  All local clients are invoiced +GST of 15%.  International clients exclude GST.

Refunds

Due to the nature of digital downloads we do not offer refunds.  Please contact us though, as we reserve the right to refund on a case by case situation. 

Commercial Use

If you use our products for commercial gain, please consider purchasing additional copies per project.  Although you are under no obligation to do so.

Compatibility

We are not responsible for compatibility issues relating to future releases of Browsers, Blocs App, 3rd party Brics and Blocs.  Nor are we responsible for compatibility issues arising with 3rd party products (if such a rare case arises, we will do our best to resolve the issue, which may require a major version release). 

Product Updates

From time to time we may issue updates to our products.  
All point releases are free (eg.  version 1.0 to version 1.1).  
Major releases are paid upgrades. (eg. version 1.0 to version 2.0).  
Previous major releases become discontinued products with limited to no support or updates offered. 
Some Bric updates may require the Bric to be reset in your project. In doing so, you will loose any existing settings in that Bric.  We try to avoid this, but it is not always possible due to the nature of the Blocs Bric Builder. 

Custom Code and Services

Upon full payment of services, the custom code we provide is covered for 14 days from defects and bugs.
Outside of this cover time, any updates, modifications, changes are chargeable. 

Support

Free support where applicable is offered over email.  Quick response is not guaranteed during weekends and holidays. We are based in New Zealand, so please consider the time difference. For example, your Friday could be our Saturday.  Blocs Builder is  run in addition to our full time work, but we try to be as responsive as possible.